Performance Improvement

Start Here
Institute for Healthcare Improvement Course: Fundamentals of Improvement

4 modules

After completing this course, you will be able to:

  1. List constructive approaches to responding to errors.
  2. Compare the US health care system to those of other countries with respect to quality, equity, and cost.
  3. List the six dimensions of health care, and the aims for each, outlined by the Institute of Medicine (IOM) in 2001.
  4. Give examples of how specific organizations have made significant improvements in care by pursuing each of the IOM aims.
  5. Explain that most errors are ultimately caused by system-related problems.

Free with MMC institutional registration, click here for information on how to register.

In Depth Information
Mindful Practice

By Ronald Epstein from the Journal of the American Medical Association. An article exploring a link between relationship-centered care and evidence-based medicine, arguing that mindfulness should be considered a characteristic of good clinical practice.

1.0 AMA PRA Category 1™ Credit Evaluation

More Information
Institute for Healthcare Improvement Course: Measuring for Improvement

3 modules

After completing this course, you will be able to:

  1. List some of the key differences between measurement for improvement, measurement for accountability, and measurement for research.
  2. State the value of plotting data over time.
  3. Interpret and identify the basic elements of a run chart.
  4. Explain the basics of sampling: why and how.

Free with MMC institutional registration, click here for information on how to register.

Institute for Healthcare Improvement Course: The Human Side of Quality Improvement

3 modules

After completing this course, you will be able to:

  1. Identify three common barriers to change.
  2. List Everett Rogers’ five stages of diffusion of innovations.
  3. Describe how to leverage differences among people for positive outcomes.
  4. Define the concepts of intrinsic and extrinsic motivation, and evaluate the relative effectiveness of each.
  5. Describe how activities related to improving processes can influence the culture of an organization.

Free with MMC institutional registration, click here for information on how to register.