Patient Safety

Start Here
The Patient Safety Curriculum Guide

The Curriculum Guide from the World Health Organization is comprised of two parts. Part A is a teachers’ guide designed to introduce patient safety concepts to educators. It relates to building capacity for patient safety education, program planning and design of the courses. Part B provides all-inclusive, ready-to-teach, topic-based patient safety courses that can be used as a whole, or on a per topic basis. There are 11 patient safety topics, each designed to feature a variety of ideas and methods for patient safety learning.

1.0 AMA PRA Category 1™ Credit Evaluation

Institute for Healthcare Improvement Course: Introduction to Patient Safety

3 modules

After completing this course, you will be able to:

  • Summarize the scope of medical errors and preventable harm to patients in health care.
  • Describe the impact of medical errors on patients, families, and providers.
  • Explain one classification system for medical errors and harm based on the work of James Reason.
  • Identify four ways any provider can improve safety for patients in his or her direct care.

How to register

Institute for Healthcare Improvement Course: Fundamentals of Patient Safety

4 modules

After completing this course, you will be able to:

  • List the main types of errors utilizing Reason’s classification system.
  • Explain effective and ineffective strategies for responding to errors when they do occur.
  • Discuss the value and limitations of voluntary reporting systems.
  • Analyze the similarities and differences between error and harm.

How to register

Institute for Healthcare Improvement Course: Introduction to the Culture of Safety

3 modules

After completing this course, you will be able to:

  1. Explain the importance of speaking up about safety concerns and comment on why this is difficult.
  2. Describe the elements of a culture of safety.
  3. Give examples of ways in which a culture of safety can help improve the care you provide.
  4. Identify ways that you can foster a culture of safety in your day-to-day work.

How to register

In Depth Information
Institute for Healthcare Improvement Course: Human Factors and Safety

3 modules

After completing this course, you will be able to:

  1. Apply the basic concepts of the science of human factors to health care scenarios.
  2. Describe how changes to processes can mitigate the effects of factors that contribute to error.
  3. Define the basic concepts of simplification, standardization, constraints and forcing functions, and redundancies.
    4. Define the risks and benefits of the use of technology in the creation of safe care.

How to register

More Information
Institute for Healthcare Improvement Course: Communicating with Patient after Adverse Events

5 modules

After completing this course, you will be able to:

  1. Explain why communication is important after an adverse event.
  2. List the steps a clinician should take after an adverse event occurs.
  3. Describe the perspective of the patient after an adverse event.
  4. Describe the impact of adverse events on providers.
  5. Explain the importance and structure of an effective apology.
  6. Summarize the debate about whether all events and errors should be communicated to patients.

How to register